Order Tracking

Track Your Order

Thank you for shopping with The Gamer's Vault! We know you're excited to receive your new Magic: The Gathering, Pokémon, One Piece, Flesh and Blood, or other TCG treasures. Here's how to keep an eye on your order.

Once your order ships, we'll send you an email containing your tracking number. This usually happens within 1 business day of your purchase. Please check your inbox (and spam folder, just in case!) for this important update.

You can also find your tracking information by logging into your account on our website. Once logged in, simply navigate to your "Orders" section, and you'll see the tracking details for your recent purchases.

Tracking Updates and Delays

It's rare, but sometimes a tracking number might appear to stop updating. Most often, this is due to a temporary delay in scanning by the shipping carrier, especially USPS. Don't worry!

• If your tracking information hasn't updated in a while, we recommend waiting 48 hours. Often, the package is still in transit and will update soon.
• If, after 48 hours, your tracking still shows no movement or an unusual status, please don't hesitate to reach out to us.

Need Help?

Our team is here to assist you! If you have any questions about your order or tracking, or if you encounter a persistent issue, please contact us at info@thegamersvault.com. Please include your order number in your email so we can help you as quickly as possible.

We appreciate your patience and understanding, and we're committed to getting your cards and accessories to you safely and swiftly!